Zenvia offers a communications platform that enables companies to create unique journeys for their end-customers across a variety of channels. The Zenvia company started with the SMS (text message) technology only, and little by little it became a reference in Brazil. The solution and tools offered by Zenvia are used for communication channels such as WhatsApp, SMS, voice, and chat. Zenvia's platform assists customers in several use cases, including marketing campaigns, customer acquisition, customer information nutrition, customer onboarding actions, warnings, customer services with or without automation, fraud control, cross-selling and customer retention.
About this recipe
Sirena helps you respond to WhatsApp, Instagram and Facebook Messenger through a centralized account and Transform your customer service and sales processes in the messaging era. Sirena allows organizations to respond to WhatsApp through a shared team inbox and respond to direct messages from Instagram and stories.
- Track the number of installments
- Create a lead list with websites
- Create a data set for marketing research