Freshworks, previously FreshDesk, is a software-as-a-service (SaaS) company that offering cloud-based customer relationship management (CRM) and IT service management tools. Freshworkswas founded in the southern Indian city of Chennai in 2010 by Girish Mathrubootham and moved its headquarters to San Mateo, California, in 2018. Freshworks was the first Indian SaaS company to list on Nasdaq. Before the IPO, the company raised funds from venture capital firms, such as Accel and CapitalG, Google’s venture capital fund.
About this recipe
Freshdesk is a cloud-based customer support software that is both feature-rich and easy to use. With multiple support channels available, including live chat, email, phone, and social media, you can help customers through their preferred communication method.
- Track the number of installments
- Create a lead list with websites
- Create a data set for marketing research