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Zendesk LiveChat

Zendesk LiveChat

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Asset management
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Zendesk LiveChat is cloud-based customer service software with live support, ticketing system, and web analytics capabilities. Like other live chat solutions, LiveChat claims to increase customer satisfaction and sales by reducing the number of customer emails and calls. It also comes with a live chat app. Features include notifications, inactivity messages, chat tags, chat archives, and file sharing

Use cases

  • Track the number of installments
  • Create a lead list with websites
  • Create a data set for marketing research

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