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Salesforce Service Cloud
Key facts about Salesforce Service Cloud
- Stock ticker
- NYSE:CRM
- Industries
- Asset management, Marketing and Sales
- Categories
- Cloud
- Published
- Last updated
- Provider
- Dataprovider.com
About Salesforce
Salesforce is an American cloud-based software company headquartered in San Francisco, California, offering a wide array of services and solutions. Initially developed as a customer relationship management (CRM) platform, it has since expanded to support various programming languages and industries. Salesforce's services encompass CRM, industry-specific solutions, cloud offerings, app development, artificial intelligence (AI), integration, analytics, community engagement, mobile solutions, and more. It empowers businesses to manage customer interactions, streamline processes, and gain valuable insights from data. Salesforce's acquisition by Salesforce.com in 2010 for $212 million marked its growth into a leading player in the cloud computing and CRM space. Salesforce continually innovates to provide tools that help businesses build better relationships with their clients and enhance overall productivity. Its extensive ecosystem, including the Salesforce AppExchange, offers a diverse range of third-party apps and integrations to augment its core offerings.
About this recipe
Salesforce Service Cloud is a customer service platform that helps businesses provide better customer service and support. It offers a range of features such as case management, knowledge management, customer self-service, and analytics.
Use cases
- Track the number of installments
- Create a lead list with websites
- Create a data set for marketing research